Explore our range

Q: Delivery & returns

Delivery. Kayaks are delivered by our specialist kayak courier. Spares, parts and accessories are sent separately by Royal Mail Tracked 48, and gazebos and larger items by APC. Items are dispatched together but may arrive on different days.Returns. Unused items can be returned within 14 days. Contact our team first and we’ll arrange everything.

FIND THE RIGHT KAYAK FOR YOU

Whether you're new to kayaking or looking for your next upgrade, explore our most common questions to help you choose the right kayak for your adventures.

Common questions

What's the difference between fishing, leisure, and pedal kayaks?

Fishing kayaks are designed with stability, storage and angling features in mind. Leisure kayaks are ideal for recreational paddling and exploring, while pedal kayaks offer hands-free propulsion, making them particularly useful for fishing and covering longer distances.

Are Galaxy Kayaks suitable for beginners?

Yes! Many of our kayaks are suitable for beginners, particularly our stable sit-on-top leisure models. If you're just getting started, consider a kayak that's easy to handle, comfortable and suited to the waters you'll be exploring.

Should I choose a paddle kayak or a pedal kayak?

Paddle kayaks offer a traditional kayaking experience and are generally simpler and lighter. Pedal kayaks allow you to move using your legs, keeping your hands free for fishing or other activities. The best choice depends on how you plan to use your kayak.

What size kayak should I choose?

Longer kayaks generally track better and glide more efficiently through the water, while shorter kayaks are often easier to manoeuvre, transport and store. Wider kayaks typically offer greater stability. Consider your height, weight, storage space and intended use when choosing

What should I consider before buying my first kayak?

Think about where you'll be paddling, how you'll transport and store your kayak, and how much equipment you'll need to carry. Stability, seating comfort, weight capacity and propulsion type are all important factors when finding the right model.

Delivery & returns

Delivery. Kayaks are delivered by our specialist kayak courier. Spares, parts and accessories are sent separately by Royal Mail Tracked 48, and gazebos and larger items by APC. Items are dispatched together but may arrive on different days.

Returns. Unused items can be returned within 14 days. Contact our team first and we’ll arrange everything.

Can I return an item if it's not suitable?

Unused items can be returned within 14 days, subject to our returns policy. Contact our team before returning an item so we can guide you through the process.

Do Galaxy Kayaks products come with a warranty?

Eligible Galaxy Kayaks hulls are covered by a three-year warranty. Coverage varies by product, so please check the relevant warranty terms for details.

Can I get help choosing?

Of course! Whether you're buying your first kayak, looking for compatible accessories or replacing a part, our team is happy to help you find the right option.