Front hatch Supernova, Cruz Ultra

Cruz Ultra

“Easy to order. Prompt delivery. Kayak was exactly as ordered. Overall 5☆ service. Some info on how to set up and use the rudder correctly would of been helpful but has not detracted from my 5☆ review.”

Galaxy customer service is 5-star

“My husband gave me my kayak for my 70th birthday, during the pandemic, and since I live on a tidal tributary of the Thames I can only go out when the tide is suitable, but I have been out almost every day possible since then (nearly 6 years). I love my Kayak so much I keep wearing bits out, and losing screws - this hatch was the latest thing to go, but the team were very helpful in making sure I replaced it with the right item. Thanks!”

Galaxy Cruz Ultra

“Brought for fishing in a harbour and sheltered shore lines. Perfect for my needs, very stable and not too heavy to lift on and off the car. Delivery was fast and easy. I ordered it in sage colour but received it in black. Otherwise perfect”

Supernova FX

“I now have brought 2 of them, really happy with them, friends and family like them as well The main reason that I brought them was for the peddle drive. Looking on you tube the amount of people having problems with the flapper trying to get them locked in. With this system, unclip the tray lower it down lock in place, put the tray back job done.”

Fantastic quality

“We bought two galaxy cruze kayaks after quite a bit of research, the quality of these are amazing and very stable even on choppy water which we found out on one of our adventures, we are out every other weekend or whenever we get a spare couple of hours and can honestly say it was money well spent. These kayaks are manufactured in England and are a labour of love for this company, unlike the Cambridge ones which despite the name are manufactured in China and nothing special about them. The customer service from these guys is exceptional and nothing is too much trouble and are very quick to respond to any queries. Well done galaxy kayaks”

First Impressions

“The Cruz Ultra arrived well protected in plenty of cardboard and bubble wrap packaging which was quite reassuring as it arrived on a dark evening and I was unable to check it for any damage that might have occurred during transport. The next morning I was very pleased to see there was no scuffs or marks on the kayak, in fact I was chuffed with the appearance and quality of the kayak and can't wait for a settled period of weather to take it on its maiden paddle.”

Excellent customer service and prices

“Purchased on a whim after months of research and am thoroughly impressed with the Cruz Ultra. I am even more impressed with the customer service from Galaxy Kayaks. An issue meant I received a reship free of charge within 3 days, with a goodwill gesture added also. The gentleman on the phone was extremely polite and helpful, and I will be certainly ordering from here only moving forward.”

Cruz Ultra

“I bought it a week ago and I tried it out this morning with some rods out and I think it is the best 450 pound I have spent in a while”

Cruz Ultra

“Purchased the ultra Cruz in sage and it really looks the part. The kayak is loaded with features, the raised seat is a game changer . Unfortunately the boat arrived with some damage to the rail, however, the customer service was excellent and the issue has been sorted without a problem.”

Cruz Ultra

“Great service from galaxy kayaks and good delivery very well packed. The kayak is brilliant so much fun well built and very stable, rudder works well and ample scope for adding extra items if needed. I Would recommend Galaxy kayaks to anyone great service”

Supernova FX

“5 star service through out purchase and delivery . Absolutely surprised how well the kayak was wrapped and protected, 2 bolts missing . Customer service was 100 percent helpful and fast . Never dealt with Galaxy before but absolutely will again. Top company 5”

Supernova FX

“This is the best kayak I ever had. The quality is perfect, plenty of space and last but not least, it is very stable. I bought it for my husband for Christmas and his birthday, but I can see on his face that everything I wrote is true. Thank you to the whole team for the good service and good communication, and for the product you provided us”