Front hatch lock pad

Galaxy customer service is 5-star

“My husband gave me my kayak for my 70th birthday, during the pandemic, and since I live on a tidal tributary of the Thames I can only go out when the tide is suitable, but I have been out almost every day possible since then (nearly 6 years). I love my Kayak so much I keep wearing bits out, and losing screws - this hatch was the latest thing to go, but the team were very helpful in making sure I replaced it with the right item. Thanks!”

“Easy to order online, items delivered quickly. This is the second order placed, the first being one of their kayaks. Everything I’ve ordered has been really good quality, and delivered quicker than the estimate times given. Great company.”

“Excellent company, helpful advisors, and brilliant kayaks and accessories, definitely be buying from them again. Highly recommended”

Great kayak and fantastic support

“Kayak was dispatches and delivered quickly. Quality is great. I had a minor issue that I contacted Galaxy Kayaks about. I received reply within 5 minutes and replacement part was sent within just over an hour. Very happy with Galaxy products and even happier about how they treat their customers. Thank you!”

First Rate Customer Service

“Ordered a kayak online on a weekend and put a note in the comments about some of the details and availability of other stock. They phoned me on Monday morning. Helped me out and guided me brilliantly. Kayak arrived within a week and has been great. Fully deserved 5 stars for customer service and product.”

Absolutely brilliant

“This is simply the best kayak I have owned. It has superb balance and sturdiness coupled with it's compact size which fits into my car easily. I have added the motor mount and a trolling motor which makes kayaking down river then motoring back up a breeze. This has taken me 25 years to find this perfect kayak!!!! Love it!”

Galaxy Kayaks - HIGHLY recommended!

“As a 'larger' (119kg) and completely inexperienced kayaker (I have now been out 4 times...) I could not recommend Galaxy Kayaks enough. Free delivery is also (IMHO) absolutely amazing and took (for me) 5 days which is really, really good! I love my new kayak and as an older user this is my new hobby (along with cycling) to keep me going for many years to go - many thanks Galaxy!”

All round excellent!

“Great kayak! Sturdy, comfy, easy to handle and includes useful extra touches, including a waterproof (tried and tested in the sea) storage compartment. The wheels are a must, especially for the hill at Cayton Bay (if you know, you know) but it is still light enough for me to slide onto the top of my Peugeot Partner easily on my own. Before buying, I needed to ask a question and was impressed that the live chat was responded to at 21:30 on a Friday. I ordered that night and received it on the Tuesday. Great communication from the couriers. All round, I've had a great experience and love the kayak. Many many thanks to all at Galaxy. Keep up the good work.”

Great kayak, delighted with the service and delivery

“After doing quite a bit of research I was beginning to become dismayed at the prospect of getting a kayak delivered to northern Ireland. However having found Galaxy I was delighted with the delivery speed and cost. Not just that but I must say I'm absolutely delighted with the kayak, which is of great quality and travels beautifully. Well done Galaxy Kayaks!”